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Architecting Salesforce Marketing Cloud for Enterprise Scale.

Enterprise marketing runs on the architecture behind every campaign, from data and integrations to orchestration, governance, and the operating model that connects technology with execution. Mavlers helps enterprises architect, implement, modernize, and operate Salesforce Marketing Cloud (now branded as Agentforce Marketing) environments across Marketing Cloud Engagement, Data Cloud, Marketing Cloud Next, and Agentforce.

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Assess Your SFMC Environment
Salesforce Marketing Cloud architecture and engagement
  • 100+

    SFMC Clients

  • 70+

    SFMC Specialists

  • 10+

    Years of SFMC Experience

Salesforce expertise across every layer of your SFMC environment.

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Turn Salesforce Marketing Cloud into an enterprise marketing engine.

As organizations scale across markets, brands, business units, and channels, the SFMC environment becomes increasingly interconnected. Customer data, complex journeys, multiple business units, legacy architecture, and emerging Salesforce capabilities create an increasinglycomplex marketing ecosystem. Mavlers helps enterprises bring these components together into an SFMC ecosystem that is scalable, governed, integrated, and built for continuous evolution.

Architecture

Design the platform, data, integration, and orchestration foundation.

Transformation

Modernize legacy environments and create a roadmap for what’s next.

Engineering

Build integrations, automations, journeys, data models, and custom solutions.

Operations

Establish the processes, governance, QA, and specialist capacity required to run at scale.

From architecture and engineering to ongoing optimization.

SFMC Strategy & Architecture

Define the architecture and operating model required to support complex enterprise marketing environments.

  • SFMC health assessments
  • Solution architecture
  • Data architecture
  • Business unit strategy
  • Journey architecture
  • Integration architecture
  • Governance frameworks
  • Modernization roadmaps
Explore SFMC Consulting

Marketing Cloud Implementation

Design and implement Salesforce Marketing Cloud around your organization’s data, processes, integrations, and customer engagement requirements.

  • Marketing Cloud Engagement
  • Journey Builder
  • Automation Studio
  • Content Builder
  • Data Extensions
  • AMPscript & SSJS
  • CRM integration
  • API development
  • QA & deployment
Explore SFMC Implementation

Data & Customer Intelligence

Build the data foundation required to move from disconnected customer information to unified audiences and personalized activation.

  • Data Cloud / Data 360
  • Identity resolution
  • Unified customer profiles
  • Data ingestion
  • Audience segmentation
  • Real-time activation
  • CRM integration
  • Data governance
Explore Data & Data Cloud Services

SFMC Modernization

Reduce technical debt, simplify complex environments, and create an architecture that can support future Salesforce capabilities.

  • Instance assessment
  • Technical debt remediation
  • Journey rationalization
  • Automation optimization
  • Data model optimization
  • Business unit rationalization
  • Integration modernization
  • Governance & standards
Explore SFMC Modernization

Migration & Transformation

Move between instances, architectures, or Salesforce marketing technologies while protecting customer data, journeys, integrations, and business continuity.

  • Migration strategy
  • Data migration
  • Asset migration
  • Journey reconstruction
  • Automation migration
  • Integration migration
  • Deliverability strategy
  • Testing & validation
  • Cutover planning
Explore SFMC Migration

Marketing Operations & Managed Services

Extend your Salesforce capability with specialized resources across platform engineering and marketing operations.

  • Journey development
  • Campaign operations
  • Marketing automation
  • Data operations
  • Platform administration
  • QA & release management
  • Deliverability
  • Performance optimization
Explore Data & Data Cloud Services

ROI in action: case studies that highlight real growth

Disney
DMA
Ogilvy
National Geographic
Penguin Random House
Incubeta
Oracle
Airtasker

In the words of our clientsheart

Our approach to Salesforce Marketing Cloud

A structured framework for turning SFMC complexity into measurable performance.

From understanding your existing architecture to optimizing customer engagement, our approach connects strategy, data, technology, execution, and measurement at every stage.

01 | Discover

  • Assess SFMC architecture, data models, journeys, and automations
  • Identify technical debt, integration dependencies, and operational gaps
  • Evaluate campaign performance, segmentation, and channel strategy

02 | Architect

  • Define the target data and SFMC architecture
  • Align CRM, Data Cloud, integrations, and activation
  • Establish governance, standards, and a modernization roadmap

03 | Activate Data

  • Connect CRM, Data Cloud, and enterprise data sources
  • Build unified profiles and audience segments
  • Apply SQL, Data Extensions, and AI-driven decisioning

04 | Orchestrate

  • Design and implement Journey Builder experiences
  • Orchestrate Email, SMS, WhatsApp, and other channels
  • Apply personalization, dynamic content, and intelligent decisioning

05 | Operate & Optimize

  • Streamline campaign and marketing operations
  • Improve automation, deliverability, and journey performance
  • Apply testing, analytics, and continuous optimization

06 | Measure & Evolve

  • Establish meaningful performance and engagement KPIs
  • Build reporting and visualization across Salesforce and analytics platforms
  • Identify opportunities for further automation, personalization, and modernization

Modernize your Salesforce marketing architecture.

Prepare for Marketing Cloud Next, Data Cloud, and Agentforce.

Salesforce is evolving its marketing architecture around connected data, automation, AI, and agentic execution. For enterprises, modernization goes beyond adopting new capabilities; it means evolving the data, integrations, journeys, governance, operating model, and technology roadmap behind them.

Marketing Cloud Next

Evaluate your existing architecture and define a pragmatic path toward Salesforce's next-generation marketing platform.

Marketing Cloud Engagement

Assess your current ExactTarget-based implementation and plan the transition path to Marketing Cloud Next, including what stays, what migrates, and what runs in parallel.

Account Engagement (Pardot)

Extend your B2B automation investment with Agentforce and Data 360 capabilities through Account Engagement+, without disrupting existing lead scoring, nurture, and sales alignment workflows.

Data Cloud / Data 360

Connect fragmented customer data and establish a stronger foundation for real-time segmentation and activation.

Talk to a Salesforce Architect

Engineering the Salesforce marketing ecosystem.

Technical depth where it matters. Strategic thinking where it counts.

01

Platform Engineering

  • AMPscript
  • SSJS
  • APIs
  • Data Extensions
  • Automation Studio
  • Journey Builder
  • CloudPages

02

Data Engineering

  • Data models
  • Data Cloud
  • Identity
  • SQL
  • Data ingestion
  • Segmentation
  • Activation

03

Integration Engineering

  • Salesforce CRM
  • APIs
  • Middleware
  • External platforms
  • Event-driven integrations
  • Analytics

04

Marketing Technology

  • Lifecycle architecture
  • Personalization
  • Cross-channel orchestration
  • Deliverability
  • Measurement

05

Governance & Quality

  • Architecture standards
  • QA
  • Release management
  • Security
  • Compliance
  • Operational governance

Your Salesforce architecture is an investment. Make it work harder

Whether you're modernizing an existing SFMC environment, planning a migration, building your Data Cloud foundation, evaluating Agentforce, or solving a complex architecture challenge, Mavlers can help.

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Frequently asked questions

What is Agentforce, and how is it different from Einstein AI?

Einstein AI has always worked within SFMC, predicting send times, scoring leads, recommending content. Agentforce goes further. It deploys autonomous AI agents that can reason, decide, and act across your marketing, sales, and service workflows — not just assist a human, but complete tasks on their behalf. Think of Einstein as intelligence built into your tools, and Agentforce as a team member that uses those tools independently.

Is our business ready for Agentforce, or do we need to set up Data Cloud first?

Agentforce works best when it has clean, unified data to act on, and Data Cloud is what provides that foundation. That said, readiness depends on your current setup. Some businesses can begin deploying agents with existing data structures; others need Data Cloud as a first step. Our Salesforce Marketing Cloud services team will audit your environment and tell you exactly where you stand before recommending a path forward.

What is Marketing Cloud Next, and should we be thinking about it now?

Marketing Cloud Next is Salesforce's reimagining of SFMC, built AI-native and data-first from the ground up, rather than layered on top of a legacy architecture. It is not a feature update; it is a platform shift. Whether you need to act now depends on your contract, your current setup, and your growth plans. Our Salesforce Marketing Cloud agency will help you assess the timeline, understand the implications for your existing setup, and plan a transition that works on your terms, not Salesforce's.

Will Marketing Cloud Next replace our current SFMC setup? What happens to our existing journeys and data?

Yes, over time Marketing Cloud Next will become the primary platform. However, Salesforce is managing this as a gradual transition, not an overnight switch. Your existing journeys, data extensions, and assets will not disappear without warning. What matters is having a migration plan before the transition is forced on you. Mavlers helps you move your existing setup, journeys, data, templates, and audiences, to the new architecture in a structured, low-disruption way.

How long does an SFMC migration typically take, and what factors can disrupt the timeline?

A straightforward migration, clean data, standard journeys, one source platform, typically takes six to twelve weeks. Complexity adds time: multiple source systems, custom integrations, large subscriber lists that need re-permissioning, or live campaigns that cannot be paused. The biggest source of delays is usually data quality, not technical execution. Our Salesforce Marketing Cloud agency's process begins with a structured audit so we can give you a realistic timeline before any work begins, not after surprises surface mid-project.

Can you migrate us without interrupting live campaigns?

Yes. We plan migrations around your live campaign calendar, not ours. Active journeys are mapped and rebuilt in SFMC before your old platform is decommissioned, not after. Subscriber lists, suppression files, and preference data are migrated and validated in parallel. Our Salesforce Marketing Cloud services do not cut over until everything has been tested and signed off. Your subscribers will not notice the transition, and neither will your results.

How does Data Cloud fit into our existing SFMC setup — do we need to replace anything?

Data Cloud sits alongside your existing SFMC setup and enhances it, it does not replace it. It acts as the unification layer that pulls customer data from your CRM, commerce platform, website, and other sources into a single, continuously updated profile. Your existing journeys, Email Studio, and Content Builder continue to work as before; they simply gain access to richer, more accurate audience data. In most implementations, nothing needs to be removed, things need to be connected.

What is the difference between a one-off project, a retainer, and hiring a dedicated team — and which is right for us?

As a reputed Salesforce Marketing Cloud agency, we have 3 flexible engagement options to suit every business's need. A one-off project suits you if you have a defined, bounded requirement, a migration, an implementation, or a set of templates. A retainer suits you if you need ongoing campaign execution, optimization, and strategic support month on month without the overhead of managing a full in-house team. Hiring a dedicated team or FTE suits you if you want Salesforce-certified specialists working exclusively on your account, embedded in your workflows, but without the cost and complexity of in-house recruitment. If you are unsure which model fits your situation, our team will walk you through the options based on your volume, budget, and growth stage.

Insights to help you win with Salesforce Marketing Cloud (SFMC)